TransiTions 7 Hair Studio's Client Policies

 

 

 

Fees

Retightenings

Hourly Rate is $40.00 with a 3 hour minimum.  Additional hours are charged based on 15 minutes into the service.  (For example if we begin at 7pm and finish at 10:20pm, you will be charged for 4 hours and your fee would be $160.00)

 

Consultations

Conducted within 60 minutes (1 hour) for $35.00. 

 

Installation of Sisterlocks

Base rate is $1,000.00 for hair that is 5 inches or less.  $50 for each additional inch over 5 inches.  During consultation hair will be measured and exact quote and total number of days required for installation will be given.  This is based on length of hair and circumference of head.  Your quote is valid for 30 days. 

 

Method of Payment - all Contact less

Cash App or Credit Card.  NO CASH at this time

 

Retainer Fee

A Retainer Fee is required to get a Sisterlocks’ Establishment (installation) date.  The retainer fee is $100 and is non-refundable and non-transferable.

 

 

Your Preparation for Appointment

Wash

Hair should be washed within 2 days of appointment.  If you arrive with “dirty” hair, your appointment will be canceled, and the cancellation policy will apply. If your locs are less than 1 year old; you should “wash & band” every time you wash your hair.  This will reduce your slippage and the amount of time in chair for your retightening sessions.

 

Additional Products on Hair

Hair should not have additional oil or moisturizing products on hair.  Oils impede my ability to work in the hair in a timely fashion causing tool slippage.

 

Health (Sickness)

To ensure the health of all and to maintain a healthy salon environment, if you are sick which includes a fever, cold like symptoms, stomach bug, flu like symptoms, etc – please reschedule.  If you arrive to the appointment and you present with symptoms noted above, the appointment will be canceled, and the cancellation policy will apply.

 

 

Arriving to Appointment

 

Cancellation Policy

You have access to the scheduling platform (schedulicity.com) and can cancel at any time.  However, please note that if you cancel within 24 hours of your appointment, you will be charged 100% of your service fee.  This fee must be paid prior to you being able to get on the schedule in the future.

 

 

On-time

Your appointment has been reserved just for you, so please notify me via text if you are running late.  If you are running late 30 minutes or more, your appointment will be canceled, and the cancellation policy will apply.

 

 

 

Service Environment

 

  • TransiTions 7 Hair Studio prides itself on it’s positive vibe and energy; therefore, behavior must be conducive to support this.  

 

  • TransiTions 7 Hair Studio understands “holistic” approaches to “chilling”; while in chill state, it is expected that behavior respects the studio’s positive vibe and energy.  It is also requested that smell on clothing is minimized prior to entering.  TransiTions 7 Hair Studio reserves the right to cancel service if client is not of “clear mind” or behavior is inappropriate; full fee for scheduled time is expected.

 

  • Services to children are welcomed and parents must remain during their child’s service time.  Parents should also note that if it is assessed that services cannot continue due to child’s inability to sit still; the full-service fee still applies for scheduled appointment time.

 

 

  • Our new normal will continue to have Positive Energy and provide Quality Services in a Safe, Sanitized, and Healthy Environment. The following guidelines have been adopted by TransiTions 7 Hair Studio to make sure that we do our part to curb the spread of COVID-19.

  • We will work by Appointments with current clients only at this time. 

  • You will be required to complete a wellness questionnaire prior to each appointment. (this will be sent to you via email upon appointment confirmation)

  • You will be required to have your temperature taken upon entrance into our studio space via an Infrared Digital Forehead  Thermometer.

  • You will be required to wash your hands and use hand sanitizer upon your arrival and before you sit in the chair. 

  • I will wear a mask while servicing each client.

  • You will be required to wear a mask while getting your hair serviced.

  • We will continue to sterilize and sanitize all equipment after each client.

  • No guest will be allowed to accompany clients to their appointments.  (Besties cannot accompany you)

  • Everyone will be asked to text upon their arrival to ensure no other client is in the studio.

  • Our complementary water service has been suspended and all  eating and drinking must occur outside of the studio.

  • TransiTions 7 Hair Studio has moved to contact less payment options; payments are received via Cash App or Credit Cards. Cash is not accepted at this time.

 

Service Category Definitions

 

  • Retightening Includes: cleaning parts; actual retightening of new growth for each loc

 

  • Styles Include:  Pin ups, establishing curls or a combination of the two

 

  • Maintenance Includes: Cut; trimming edges; trimming loose hairs on individual locs; and loc repairs.

 

  • Consultations Include: Completing Assessment form; Conversation around hair needs; Consultant Observation of Client’s hair; sample locs placed in for Installation or sample retighening of one (1) row or 5 locs for Transfer Client

* Scheduling an appointment with TransiTions 7 Hair Studio acknowledges awareness and agreement with policies.

© 2016